Common Questions About Your Septic System
Get straight answers about septic services, pricing, and what to expect when you work with us. If you don’t find what you’re looking for, give us a call – we’re happy to help.
General Questions
1. How do I know if my septic system needs service?
If you’re experiencing slow drains, bad odors, gurgling pipes, wet spots in your yard, or sewage backups, it’s time for an inspection. Routine maintenance helps catch small issues before they turn into costly repairs.
2. How often should I pump my septic tank?
Most septic tanks should be pumped every 3-5 years, depending on household size and water usage. We can assess your system and recommend the right schedule to prevent overflows and damage.
3. What happens if I ignore my septic system?
Delaying maintenance can lead to clogged lines, backups, drain field failure, and costly system replacements. A simple pump-out today could save you thousands in future repairs.
Septic Pumping & Cleaning
4. What’s included in your septic pumping service?
We don’t just empty your tank—we inspect baffles, check sludge levels, and look for hidden damage that could lead to major repairs down the road. Our state-of-the-art pump truck helps catch small problems before they become expensive disasters.
5. Do you charge extra if my septic tank is hard to find?
If your tank isn’t easily accessible, there may be an additional charge for locating it. If digging is required, we provide upfront pricing so there are no surprises.
6. Can I wait until my tank is full to get it pumped?
Waiting until your system is full can lead to backups, drain field damage, and expensive emergency repairs. Regular maintenance is the best way to avoid disasters.
Septic Installation & Replacement
7. How do I know if I need a new septic system?
Frequent backups, standing water in your yard, a failing drain field, or an old system past 25-30 years are signs you might need a replacement. We offer camera inspections to diagnose the real problem before making recommendations.
8. How much does a new septic system cost?
Septic installation costs depend on soil conditions, system size, property layout, and permit requirements. Standard systems typically range from $9,500 to $20,000, while advanced systems can go up to $30,000. We provide a clear, detailed quote upfront.
9. Do you handle permits for new installations?
Yes! We take care of all necessary permits and county approvals, so you don’t have to deal with the paperwork.
Septic Maintenance Plans
13. Is a maintenance plan worth it?
Absolutely! A single emergency repair can cost thousands, while regular maintenance helps prevent failures and extends your system’s lifespan. Our plans include priority service, inspections, and discounts on pumping and repairs.
14. What’s included in a septic maintenance plan?
Our plans include regular inspections, priority scheduling, discounted services, and emergency fee waivers. You’ll never have to worry about forgetting to schedule service again.
15. What happens if I sell my home—does the maintenance plan transfer?
Yes! Having a well-maintained septic system adds value to your home, and you can transfer the plan to the new owner to give them peace of mind.
Septic Repairs
10. My drains are slow—do I need a repair or just pumping?
Slow drains can be caused by a full tank, clogged pipes, or a failing drain field. We start with an inspection to determine the real cause and recommend the best solution.
11. Do you offer emergency repair services?
Yes! If sewage is backing up into your home or yard, call us immediately at (309) 396-8191. We prioritize emergencies and send our team out fast.
12. How much do septic repairs cost?
Repairs vary based on the issue. Simple fixes like unclogging a line may cost a few hundred dollars, while more complex repairs like drain field replacement can run several thousand. We always provide clear pricing before starting work.
Let’s Talk About Your Septic System
Whether you need emergency service, routine maintenance, or just have questions, we’re here to help. Give us a call or fill out the form below – we’ll get back to you fast.